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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Ruiz

June 9, 2025

5  out of  5
rating by Stephanie Ruiz
"Awesome staff! Shirley always gives me quick and efficient service! Thank you!"
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Kerry Joseph

June 2, 2025

5  out of  5
rating by Kerry Joseph
"Always a pleasure calling in. Thank you Ms. Shirley!!!!"
We responded:
"Thanks Kerry! We all really appreciate for your business!"
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Abbey Palagi

June 2, 2025

5  out of  5
rating by Abbey Palagi
"I've had at least a few insurance companies over the past 10 years for my vehicles. Josh Lorando and his team stood above the rest. Great service and they were incredibly helpful matching me with only the coverage that I need. I felt cheated by other companies but with State Farm and this team, I had what I needed and I wasn't worried about being covered in an accident or flood."
We responded:
"Abbey - we really appreciate your business and your review! Thanks for your loyalty over all these years!"
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Sheila McDermott

May 22, 2025

5  out of  5
rating by Sheila McDermott
"I had a wonderful experience with Shirley at Josh Lorando’s Mid City Office. She helped me a lot and went the extra mile by looking up information about my vehicle and also making a call to someone to write a letter for me. Shirley is efficient, smart, and also listened to me as I shared my concerns. I highly recommend this office to handle your insurance needs."
We responded:
"Ms. Sheila - Wonderful to read your review! Shirley is an absolute blessing around here - thankful to have her on the team! Thankful for your business as well! Appreciate your review!"
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China

April 30, 2025

5  out of  5
rating by China
"State Farm Insurance company staff agents are 💯 % amazing. They are very kind knowledgeable and helpful. Special thanks to Mr.Gary and Mrs.Shirley for always taking care of my family and my needs and making my visits stress free."
We responded:
"China! Thanks for sharing your note - Gary & Shirls are some of the best in the industry! Been blessed to have them with us since the start. Thanks for the review and your business all these years!"
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Lynn Sapir

April 30, 2025

5  out of  5
rating by Lynn Sapir
"Excellent customer service."
We responded:
"Appreciate the 5-star review, Lynn! Been a pleasure servicing your insurance over the past couple of DECADES! Thanks for your business!"
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early learning tutoring

April 29, 2025

5  out of  5
rating by early learning tutoring
"The agents at this location is very nice and will always help you solve your problem. Thanks Team!!!"
We responded:
"Thanks for the review! "
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C W.

April 24, 2025

5  out of  5
rating by C W.
"Well, I sure hope everyone is using this location of all of their insurance needs because as real estate agent, I send them all your way. Josh, Mrs. Shirley, and Gary B are amazing at what they do and it shows. I can't thank yall enough for insuring my family and I and caring about what you all do and do so well. Bye!"
We responded:
"Awwwwe - THANKS, Cynthia! If I could only have a whole book of business with awesome people like you! Thanks for the kind review. We really appreciate your business!"
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Danielle Tanguis

April 23, 2025

5  out of  5
rating by Danielle Tanguis
"Professional, respectful, friendly, and always willing to send an email or text reminder when they need more information!"
We responded:
"Thanks, Danielle! Happy we have been able to help - Appreciate the review!"
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Gwen Sumler

April 23, 2025

5  out of  5
rating by Gwen Sumler
"Great job always helps when ever I called Always professional & polite Love my State Farm team"
We responded:
"Thanks, Gwen! Been a pleasure servicing your accounts over all these years!"
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Kim F

April 23, 2025

5  out of  5
rating by Kim F
"This location is awesome. The staff there are nice and very friendly. They take there time to make sure you get the proper quotes. I never had a problem that they can't solve quickly. And there are very fast on claims reimbursement as well."
We responded:
"Hey Kim - THANKS for taking the time for this review! We really appreciate you and your business!"
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Annette Harris (AfroLady113)

April 21, 2025

5  out of  5
rating by Annette Harris (AfroLady113)
"Always great service!!"
We responded:
"Thanks, Annette! We appreciate your business!"
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Laurie Dietrich

April 15, 2025

5  out of  5
rating by Laurie Dietrich
"Josh and his office are responsive, clear, helpful, friendly, and efficient. I hardly ever even think about my insurance because I know they’re on it, so including looking for ways to save me $$."
We responded:
"Awe THANKS, Laurie! Always great to hear the positive feedback. Thanks for trusting us with your business all these years! Really appreciate the review! "
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Ruth Williams

April 14, 2025

5  out of  5
rating by Ruth Williams
"Wonderful office! Treat me like family & help me will ALL my insurance needs!"
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QUEEN ANGIE

April 8, 2025

5  out of  5
rating by QUEEN ANGIE
"I love my State Farm Crew . Everyone is always professional. They will answer all of your questions and needs. They get the job done like no other. If I can give them a billion stars, I would."
We responded:
"Awe Angie - One of our very first customers back when we opened! Thanks for the awesome review - BIG THANKS for trusting us with all your insurance needs over ALL these years! "
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Marks Amos

April 2, 2025

5  out of  5
rating by Marks Amos
"They are very professional they answer all your questions give you the most Sound Advice, Gary has taken great care of my family insurance needs for quite some time, I really appreciate this person for pointing us in the right direction over the years, thanks again"
We responded:
"Mr. Amos! Your words mean a lot! Thanks for your trust in us all these years. Gary is one of the best to do it! We ALL appreciate your business."
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RIKLE PERALTA

April 1, 2025

5  out of  5
rating by RIKLE PERALTA
"This is the best statefarm ever I have questions Gary ,Shirley, Justin very helpful always willing to go that extra mile to insure you are receiving the proper insurance I've been with them for years and have nothing to complain about ..I Love this StateFarm very helpful ,curtious, very polite , and overall they keep it 100% with you"
We responded:
"MAN - what a treat, Rikle! Customers like you are why we get in the business! Thanks for the note and your long-term business, sir! "
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theodore harkness

April 1, 2025

5  out of  5
rating by theodore harkness
"Great experience with this office, highly recommend!"
We responded:
"THEO!! Been a pleasure to work with you over the past 10 YEARS and counting. Love our long-term customers like you - thanks for the review!"
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keisha Hudson

March 31, 2025

5  out of  5
rating by keisha Hudson
"I love my insurance company. I have been with them over 16..17 years. They treat me like family. I can talk to them just about any and everything. I love Josh, Miss Shirley and Gary. I’m very pleased with my insurance company."
We responded:
"Thank you, Keisha!! We love having you in the family, too! Really appreciate your business and this review!"
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Anthony Adams

March 28, 2025

5  out of  5
rating by Anthony Adams
"Good customer service..long time client"
We responded:
"THANKS Anthony - 30+ years is definitely a LONG TIME - thanks for your business! Really appreciate the review!"
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Trina Brown-Simmons

March 27, 2025

5  out of  5
rating by Trina Brown-Simmons
"This has been one of the best insurance policy experience ever!!! They are so Professional, Friendly, Courteous and knowledgeable they keep me on track with payments and renewals It’s a pleasure working with Gary and Shirley."
We responded:
"THANKS, Trina! Blessed to have the team I have - Gary & Shirley ROCK! Appreciate your business and this amazing review!"
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Alycia

March 26, 2025

5  out of  5
rating by Alycia
"All the employees are attentive to my needs and are very helpful solving any issues I may have"
We responded:
"Hey Alycia - THANKS for the note and the review! We appreciate your business!"
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Tabatha Nodier

March 26, 2025

5  out of  5
rating by Tabatha Nodier
"Everyone in the office is very professional and nice. Any questions or concerns that have arised, the staff was very knowledgable and helpful."
We responded:
"Thank you for the kind review, Tabatha! It's a pleasure to be your agent!"
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Abbey Sanchez

March 25, 2025

5  out of  5
rating by Abbey Sanchez
"The agents are always able to answer questions about our policy. I appreciate that they will help find answers about the most coverage for the lowest cost."
We responded:
"Hey Abbey - thanks for the review! Thanks for your loyalty over ALL these years. We appreciate your business!"
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Tiffany Hagans

March 24, 2025

5  out of  5
rating by Tiffany Hagans
"Great service always"
We responded:
"Thanks for the review, Tiffany! Much appreciated!"