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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandi Landry

March 6, 2026

5  out of  5
rating by Brandi Landry
"You're treated like family not just another customer, the staff is very friendly and knowledgeable!"
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Jahmal 504

March 5, 2026

5  out of  5
rating by Jahmal 504
"This is amazing group of individuals working in the office. Always so warm and welcoming. No matter what my needs are they always seem to meet it head on and I appreciate that so much. Thank you team!!!"
We responded:
"Jahmal!! You are the man - really appreciate the 5-star review! Thanks for your business over all these years."
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G Davis

March 4, 2026

5  out of  5
rating by G Davis
"Ms. Shirley and Gary at Josh Lorando’s State Farm office were extremely helpful and professional. They took the time to really work through my situation and helped me find the right coverage for my vehicles. I truly appreciate the patience, knowledge, and effort they put into making sure everything was explained clearly. The whole process was smooth and easy. I definitely recommend their office if you’re looking for people who genuinely care about helping their customers."
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Johnathan Dragg

February 26, 2026

5  out of  5
rating by Johnathan Dragg
"Josh is very knowledgeable and professional. He does a great job with timely communication and service."
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Kris Gremillion

February 26, 2026

5  out of  5
rating by Kris Gremillion
"The agency was very efficient and helpful with a somewhat complicated situation. They seem to do a great job."
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JEROME REAUX

January 23, 2026

5  out of  5
rating by JEROME REAUX
"Josh Larando has the best agents hands down they work as a team ! They even remember me when I call 😂 Ms Shirley & crew is one call that’s all , they will handle all needs to best fit your situation .I recommend & promise Larando office will get you right."
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Antoinette M Newsum

December 8, 2025

5  out of  5
rating by Antoinette M Newsum
"Josh and his team are amazing! Always there to assist when needed. Thanks, Shirley, for going above and beyond. I truly appreciate it."
We responded:
"Thank you so much Ms. Newsum! It has been a joy to service your accounts over all these years. I don't know what we'd do around here without Ms. Shirley - she is the BEST! Thanks again for this kind review!"
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Sandra Sigur

November 21, 2025

5  out of  5
rating by Sandra Sigur
"I've had State Farm in this office since moving back to NO in 2016 and have had nothing but positive experiences! Josh and Shirley are always there with expedient and helpful replies and services!"
We responded:
"Hey Sandra! What a treat to be able to serve you over all these years! We love our customers like you :) Thanks for the review - we appreciate you and your business more than you know!"
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Elainna Williams

November 12, 2025

5  out of  5
rating by Elainna Williams
"Definitely consistent. Responds same day. Willing to review and does call back or email. I really appreciate that!"
We responded:
"Hey Elainna!! It's a pleasure to serve your accounts. We really appreciate your business and this kind review! THANKS!"
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Tieka Gaines

August 19, 2025

5  out of  5
rating by Tieka Gaines
"Shirley has consistently demonstrated a high level of expertise, ensuring that clients are adequately covered, whether it pertains to renters insurance or car insurance. She prioritizes clients' protection above all else."
We responded:
"Hey Tieka - I am glad you have had such a wonderful experience with Shirley! She is pretty darn amazing! Thanks for your business over all these years. We really appreciate your review! Come stop by when you are in the neighborhood! "
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Linda Landesberg

July 29, 2025

5  out of  5
rating by Linda Landesberg
"Always helpful, always remind me when i have a deadline - it's a great office to deal with."
We responded:
"Awe thanks, Linda! It is people like you that make the job enjoyable! Thanks for your kind review and your business! Hope to see you again soon."
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Kenny Bergeron

July 23, 2025

5  out of  5
rating by Kenny Bergeron
"Shirley was amazing. She helped me get renters insurance for an amazing price. Everyone is very professional and very helpful."
We responded:
"Kenny - THANKS for the review. Shirley is one of the best - we are blessed to have her on the team! Thanks again for your business! Anything you need, just let us know."
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Kevin May

July 23, 2025

5  out of  5
rating by Kevin May
"I’ve been dealing with Miss Shirley for a very long time very courteous very nice very helpful. Very happy with this service. Would recommend them. What I would doubt"
We responded:
"Thank you, Kevin! We appreciate your loyalty and business through all these years! Thanks for the review!"
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Demetria Christo

July 18, 2025

5  out of  5
rating by Demetria Christo
"Friendly staff who courteously and proactively contact me if I forget to provide needed info to reduce my rate."
We responded:
"Demetria - THANKS for your review and your loyalty over all these years! It is our pleasure to manage your accounts. Hope to see you again soon! We appreciate your business."
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Tiffany Hagans

July 2, 2025

5  out of  5
rating by Tiffany Hagans
"Great service always."
We responded:
"Thanks for the review, Tiffany! Much appreciated!"
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Realtor For Louisiana

June 30, 2025

5  out of  5
rating by Realtor For Louisiana
"I've been with this State Farm agent for years and I'm more than happy. The whole team is easy to communicate with including years ago. When I was involved in an accident and someone rear-ended our car at a red light. Josh and Shirley and everyone else were responsive and helpful throughout the process. But even on a month to month basis if we ever have any questions or need any updates they are always quick to respond. Thanks again guys. I always recommend you to everyone I know. 🩷"
We responded:
"Jessica - THANKS so much for the kind words! We all really appreciate you and your business!"
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Tony Creole

June 27, 2025

5  out of  5
rating by Tony Creole
"Great insurance company. Any time I have an issue with anything such as towing or accidents it's always taken care of. Also, the staff is really great with solutions to any problems I may have"
We responded:
"Hey Tony - We very much appreciate you, your business, and you taking to time to share your experience with our office! Been a pleasure to service your accounts over all these years! Anything we can help with, just let us know! THANKS!"
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Andrea Brown

June 27, 2025

5  out of  5
rating by Andrea Brown
"I have been with State Farm since the 90's. I can't even remember how long with Josh's office. Shirley and Gary are the best. They really work hard in getting the best rate for car, home and life insurance."
We responded:
"Andrea - you said it right - Shirley and Gary are the BEST! Don't know what our office would do without them. Thanks for your business and your loyalty over all this time. Appreciate your business and your time to complete this review!"
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Zachary Rogers

June 27, 2025

5  out of  5
rating by Zachary Rogers
"Josh and his team are great and very easy to work with. They are quick to respond to calls and questions and show a lot of integrity and patience which is important when selling insurance."
We responded:
"Thanks for those kind words, Zachary! We appreciate you sharing your experience with our office. Clients like you make it easy to do what we do! Thanks for your business and your review!"
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Eileen Bradley

June 26, 2025

5  out of  5
rating by Eileen Bradley
"Excellent Service, Quick Response, Professional, and Great Price on Auto Insurance. Highly recommend."
We responded:
"Awe THANKS Eileen - We love to hear feedback like this! Appreciate your business and your review! Let us know if you need anything!"
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Rachel Katt

June 23, 2025

5  out of  5
rating by Rachel Katt
"Great experience having Josh!"
We responded:
"You are TOO KIND! Thanks Rachel - We very much appreciate your business!"
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Tiffany Ewald

June 19, 2025

5  out of  5
rating by Tiffany Ewald
"Great customer service and have been very helpful in resolving any issues I have."
We responded:
"Happy to hear that, Tiffany - Thanks so much for the review and for trusting us with your insurance needs! "
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Stephanie Ruiz

June 9, 2025

5  out of  5
rating by Stephanie Ruiz
"Awesome staff! Shirley always gives me quick and efficient service! Thank you!"
We responded:
"STEPHANIE!! Thanks so much for your business and your review!"
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Kerry Joseph

June 2, 2025

5  out of  5
rating by Kerry Joseph
"Always a pleasure calling in. Thank you Ms. Shirley!!!!"
We responded:
"Thanks Kerry! We all really appreciate for your business!"
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Abbey Palagi

June 2, 2025

5  out of  5
rating by Abbey Palagi
"I've had at least a few insurance companies over the past 10 years for my vehicles. Josh Lorando and his team stood above the rest. Great service and they were incredibly helpful matching me with only the coverage that I need. I felt cheated by other companies but with State Farm and this team, I had what I needed and I wasn't worried about being covered in an accident or flood."
We responded:
"Abbey - we really appreciate your business and your review! Thanks for your loyalty over all these years!"